Shipping & Delivery: We offer shipping within Canada, and internationally. Estimated delivery times and shipping rates are provided at checkout. While we strive to deliver orders promptly, we are not responsible for delays caused by shipping carriers or events beyond our control.
Shipping Within Canada: We offer standard and expedited shipping options across Canada. Standard delivery typically takes 3–7 business days, depending on your location.
International Shipping: We offer standard and expedited shipping internationally, we will provide a custom quote for larger orders through DHL.
Shipping Costs: Shipping fees are calculated at checkout based on your delivery address and selected shipping method. Orders may qualify for free shipping based on ongoing promotions or minimum purchase thresholds.
Tracking Your Order: Once your package ships, you’ll receive an email with a tracking number. Please allow up to 24 hours for tracking info to update.
Lost or Delayed Packages: If your order is delayed beyond the expected delivery window, or if you believe your package is lost, contact us at info@safegrowsolutions.com and we’ll assist you promptly.
Damaged Packages:
If your item arrives damaged, please contact us within 30 days with photos of the packaging and product so we can arrange a replacement or refund.